Bugz Tech is a Copenhagen IT support business offering remote and on-site tech help, outsourced IT consultation for small businesses, and a shop for data recovery and device services.
Generic IT support marketing skews either highly technical (alienating for non-technical customers) or vague reassurance with no specifics. Neither builds trust with someone who just wants their computer fixed. The contact form also turned out to have a real, unglamorous problem: it was undefended and had absorbed 1,041 spam submissions before anyone noticed.
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Service-tier cards
Tech support, consultation/outsourced IT, and data recovery each get their own clear card, so visitors self-select the right service instead of reading one wall of text.
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WooCommerce shop
Sells device services directly, not just an inquiry form. Data recovery and repair services are purchasable line items, not a "get a quote" dead end.
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Spam-hardened contact flow
A native Elementor honeypot field now sits on the contact form after the 1,041-submission flood was traced back to it and fixed, invisible to real visitors, filters out bots at submission time with no CAPTCHA friction added.
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Newsroom + FAQ
Builds credibility with real content, not just a bare contact page.
- WordPress
- Elementor Pro
- WooCommerce
A cooler, technical blue-grey instead of the usual "trustworthy" corporate blue, closer to a device's own hardware color than a bank's, with a single bright blue accent reserved for actual calls to action, so the palette doesn't overplay the "friendly IT support" tone a lot of local IT marketing leans on.
Why IT support businesses need a real website, not just a Google listing
Most local IT support is discovered through a Google Business profile with a phone number and three reviews, no way to actually see what "on-site support" or "data recovery" means in practice. A real site lets a nervous, non-technical customer understand exactly what they're booking before they ever have to call.
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ChatGPT
Claude
Perplexity
Gemini